Cookie Policy

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They are commonly used to make websites work, improve performance, keep sessions active, and provide basic functionality.

Similar technologies, such as local storage or session storage, may also be used for comparable purposes.

2. How We Use Cookies

We use cookies and similar technologies for the following purposes:

• Essential functionality: to enable sessions, security protections, and core website features.
• Security: to detect suspicious activity, prevent abuse, and protect accounts.
• Preferences: to remember basic settings where applicable.
• Limited analytics: to understand general website usage and improve performance.

3. Where Cookies Are Used

Cookies may be used on public-facing pages, account areas, Webmail, and service areas where they are necessary for functionality or security.

Analytics cookies are not used for tracking inside your private mailbox.

4. Essential Cookies

Essential cookies and storage technologies are required for SwishEmail to work properly. These may support account sessions, Webmail access, account security, form protection, cookie consent choices, and core website functionality.

Disabling essential cookies may prevent parts of SwishEmail from working correctly, including Webmail and security features.

5. Analytics Cookies

We may use Google Analytics on public pages to understand how visitors use our website and to improve performance and usability.

Google Analytics may collect information such as pages visited, time spent on pages, approximate location based on IP address, device type, browser type, and referral information.

Analytics data is used to understand website performance and is not used for advertising inside SwishEmail.

6. Third-Party Cookies

Some cookies may be set by third-party services we use, including Google Analytics. These providers may process data according to their own privacy policies.

We do not allow third-party advertising cookies or behavioural tracking inside SwishEmail mailbox areas.

7. Managing Cookies

You can control or delete cookies through your browser settings. Most browsers allow you to block cookies, delete existing cookies, or set preferences for specific websites.

Where a cookie banner is shown, you can accept or reject analytics cookies. Essential cookies may still be used because they are needed for security and basic functionality.

8. Legal Basis for Cookies

Where applicable, we rely on legitimate interests for essential and security-related cookies, and consent for non-essential analytics cookies where required by law.

9. Local Storage

SwishEmail may use local storage or similar browser storage to remember choices such as cookie consent preferences, account session state, or interface settings.

10. Changes to This Policy

We may update this Cookie Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

11. Contact

If you have questions about our use of cookies, contact: support@swish.email.

This Cookie Policy is provided for general operational and legal clarity and should be reviewed by a qualified legal professional before publication.